How to Report a Workplace Incident in Queensland

Workplace Health and Safety Queensland (WHSQ), part of the Office of Industrial Relations, is Queensland's work health and safety regulator. Incidents are notified to WHSQ and the Electrical Safety Office on the same number. Mines, quarries, petroleum, gas and explosives are regulated by Resources Safety & Health Queensland (RSHQ).

In an emergency, call 000 first. Once people are safe, the business (PCBU) must notify WHSQ immediately after becoming aware of a notifiable incident: phone 1300 362 128, use the online incident notification form, or email the completed form to whsq.aaa@oir.qld.gov.au. If you notify by phone, written notification isn't required. Outside business hours the same number connects to an after-hours messaging service, and an on-call inspector will contact you.

The Work Health and Safety Act 2011 (Qld) and the Work Health and Safety Regulation 2011 (Qld) apply.

Resources Safety & Health Queensland (RSHQ) regulates mining, quarrying, petroleum, gas and explosives in Queensland. Report incidents to RSHQ's incident reporting hotline on 1300 312 339 (24 hours a day, 7 days a week). Deaths, serious accidents and high-potential incidents at mines must be notified to an inspector immediately, then followed up online through the RSHQ Portal. You can also email Incidents@rshq.qld.gov.au.

Queensland's codes of practice are listed on the WorkSafe Queensland website: https://www.worksafe.qld.gov.au/laws-and-compliance/codes-of-practice